We work with our customers to create a personalized experience on messaging channels that can be easily automated and seamlessly integrated into clients existing systems. Being a guide into the new channels for our customers is important to us.
We at Soultech believe that future contact with customers will merely go through chat apps, where the customer prefers to be. Right now, Conversational Commerce is the 3rd big pillar of commerce. This unlocks the full potential of personalization between companies and consumers. Facebook, Google and Apple are betting big on this trend to replicate that of WeChat in China. The time has now come for the western world to adopt this behaviour, Soultech aims to be the number one player in the field.
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